In the news

Trader Joe’s, Great Value ‘Most Loved Brands’

Published by Engagement Labs on February 25, 2021
by Tanya Gazdik   Trader Joe’s and Walmart’s Great Value are the “most loved brands,” offline and online respectively, based on positive conversations and referrals, according to Engagement Labs. Consumer conversations changed dramatically during the COVID-19 pandemic, according to the company’s fourth annual TotalSocial Brand Awards. Everyday categories such as beauty and personal care, video games, […]
Customer Think

Beauty and Personal Care Brands Dominate Most Loved Brands During Pandemic Year, New Study of Online and Offline Consumer Conversations Reveals

Published by Engagement Labs on February 24, 2021
  Trader Joe’s and Carter’s Lead Offline Talk Sentiment, While Walmart’s Great Value and American Family Insurance Retain their Rankings as the Most Positive Brands Online Unilever’s Dove Excels as Only Brand Among Top Ten In Both Online and Offline Sentiment NEW YORK, NY (February 24, 2021) – Trader Joe’s, the American neighborhood grocery store, […]

Engagement Labs, Dstillery Team To Target WOM Influencers

Published by Engagement Labs on February 22, 2021
  by Richard Whitman , Columnist Social data and analytics firm Engagement Labs has announced a new alliance with Dstillery, a firm that uses AI modeling to develop custom audience segments for marketers. According to the companies, the partnership will help marketers better target off-line word-of-mouth influencers. Under the new agreement, the partners will integrate proprietary data […]
Agility PR

Engagement Labs and Dstillery partner to help brands tap into word-of-mouth audiences at scale

Published by Engagement Labs on February 12, 2021
… The data partnership fills that important void. It is based on the integration of proprietary data about offline word-of-mouth based on the Engagement Labs TotalSocial® data and analytics platform, matched to Dstillery’s AI-based anonymous consumer database. The segments cover the full range of consumer categories from CPG brands in food, beverages and household products, […]
MarTech Series

Engagement Labs and Dstillery Partner to Help Brands Tap Into Word-of-Mouth Audiences at Scale

Published by Engagement Labs on February 9, 2021
  Marketers Can Now Target Digital Ads Based on Proprietary Offline Word-of-Mouth Advocacy Segments Opens Door to Unlock a Powerful New Social Channel Engagement Labs, the industry-leading data and analytics firm that specializes in offline and online social data and intelligence for brands and companies, has announced a new alliance with Dstillery, the leading custom audience solutions […]

Word of Mouth and Social Media: A Ten-Year Update

Published by Engagement Labs on December 17, 2020
Publish date: December 17, 2020   Ten years ago I published this piece at MediaVillage about newly released research which shined much needed light on online vs. offline word of mouth. It was conducted by several esteemed marketing professors and was unveiled at a Wharton event. I recently revisited the results and updated them to see just how […]

In Defense Of Short-Term Marketing

Published by Engagement Labs on November 18, 2020
by Corinne Casagrande , November 18, 2020 … Here are some other ways your brand can benefit from bringing sales forward: 1. Improving your look-a-like models. With more conversions, you have a bigger pool of what the people who converted look like. This helps you make decisions on how to get more of these people. 2. Increasing customer lifetime value.  […]

Trust and Historic Television Viewership Equal Brand Sales

Published by Engagement Labs on November 10, 2020
  November 10, 2020 By Brad Seitter   … Before advertising on broadcast TV, Roof Fix closed sales at no more than 30 percent regardless of the medium they advertised on. Once they moved to broadcast TV, their close ratio jumped to 80 percent and revenue grew exponentially over the next five years. Duane said that […]

Biden Word-of-Mouth Sentiment Turns Positive For First Time

Published by Engagement Labs on October 19, 2020
  Democratic Party presidential nominee Joe Biden is being talked about slightly more positively than negatively for the first time during the campaign, according to the latest three-week rolling average from Engagement Labs. Joe Biden has a “net sentiment” of +1, meaning slightly more kitchen-table conversations about the candidate are positive rather than negative, a […]

Radio Ranks As Most Trustworthy Source in New iHeartMedia Poll

Published by Engagement Labs on September 4, 2020
  The survey also revealed radio delivers tangible benefits to listeners, from improving mood to remaining connected to the community BY SUSAN ASHWORTH ⋅ PUBLISHED: SEPTEMBER 4, 2020 A survey conducted for iHeartMedia found that radio continues to rank very highly as a trustworthy medium.In fact it found radio to be number one in terms of […]