October 11 2018

Kantar's Analytics Practice has signed a multi-year deal with consumer analytics firm Engagement Labs, to help brands add understanding of word-of-mouth conversations to the incomplete picture offered by social media listening.

Launched in May, Kantar Analytics brings together a global network of more than 1500 data scientists, analytics consultants, technologists and data designers from across the business. According to the company, focusing exclusively on social media mentions has left brands 'deaf' to half of the consumer conversations about their products and services. To address this issue, the partnership will combine analysis of word of mouth conversations with social media data using Engagement Labs' TotalSocial platform. TotalSocial combines social media listening with consumer surveys, to understand how people pass on information and talk about specific brands in their daily lives.

Read the full MrWeb article, here.

For more information on TotalSocial^®  or to request a demo, visit www.engagementlabs.com

For sales contact us at: sales@engagementlabs.com

For media inquires contact us at: media@engagementlabs.com

About TotalSocial^®

Want a better understanding of the online and offline conversations around your brand? Are you a journalist who wants to use real data to measure the brands you’re reporting on? Are you a company who wants to gain further insights into your brand's marketing strategies to develop effective campaigns to reach your audiences?