It’s seems like every week, Rochester, N.Y.-based Wegmans Food Markets receives an award or recognition for being a wonderful place to work and shop. Pamela N. Danziger, a market researcher and the author of several books on retailing and consumer behavior, observes in her recent article on Forbes.com that these two traits are inseparably interrelated.

Danziger interviewed Jo Natale, vice president of media relations at Wegmans, for the article. “It is our employees, and the incredible service they provide our customers, that set us apart,” Natale told Danziger. “We hire the best, and we invest in training and development.”

Emphasizing why it’s important to put employees first, Natale is quoted as saying, “In order to be a great place to shop, we must first be a great place to work.”

Read the full Storebrands article, here.

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